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CUSTOMER SERVICE ADVISOR - 1 VACANCY
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Posted: 07 Sep 2016 08:33
Deadline: 23 Sep 2016
Category: Administrative
Location: Africa , Tanzania , Dar es Salaam
Employment: Full-Time
Experience: From 2 year(s)
Education: Diploma
Salary: Negotiable
About Company: Tanzania Agricultural Development Bank Limited (TADB) is a state-owned development finance institution (DFI) established as an apex national-level bank with the key role of being a catalyst for delivery of short, medium and long- term credit facilities for development of agriculture in Tanzania.
Email: info@tadb-kilimo.co.tz
Phone: (255) 22 2923501/2
File: Download
Requirements
>Diploma or Advanced Diploma in Front Desk Management, Marketing, Public Relations, Business Administration, Banking or related discipline
>At least two years' relevant experience in a reputable institution
>Possession of strong inter-personal and multi-tasking skills .
> Possession of good computer skills and familiarity with call centers.
Conditions
N/A
Responsibilities
• Manage the Front Desk of the bank.
• Receive and direct visitors to appropriate offices.
• Receive and register incoming mail and correspondences
• Manage and coordinate telephone calls to and from the bank's head office .
• Ensure that all bank customers get efficient and timely services. :..
• Advise customers on bank products and procedures, particularly those related to credit applications
.Handle all customer inquiries related to the bank's services
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